Site Policy |
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We know that your
privacy is very important to you. That's why protecting
any personal information, such as your name, address,
email address or phone number that you provide to
us is of the utmost importance to Solsons USA, Inc.
and its subsidiaries, divisions, affiliates, brands
and other Solsons companies. As a result, we have
prepared this site policy to let you know about the
manner in which we collect, use, disclose and otherwise
manage the personal information you entrust to us
on this website. When you provide personal information
on this website you are consenting to the manner in
which Solsons USA, Inc will collect, use, disclose
and otherwise manage your personal information, as
set out below. |
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Collection
and Use of Personal Information |
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We may collect personal information
that you provide to us when you: |
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Purchase, order, return, or request certain
information about our products and services;
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Request
warranty or product repair services; |
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Contact
customer service; |
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Visit or
register with our Sites or enter into a contest
or sweepstakes or respond to one of our surveys;
or any such offerings today or in future. |
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Provide
us with comments or suggestions / Feedbacks. |
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Online Shopping |
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When you purchase
products and services on this site & if you use
a credit card, debit card, PayPal transfers or bank
transfers, we will collect your credit or debit card
information and keep a history of your purchases.
We use this information to process your orders, to
ensure proper delivery, to better assist you when
you contact us as well as to improve our product and
service offerings.
When you return previously purchased merchandise or
request a refund or exchange, you may be asked to
give your name, address, phone number and show information
that identifies you. We collect this information to
help prevent fraud.
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Online
Registration |
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Registration is
an optional service provided by our Sites. You do
not have to register to browse or shop online. When
you register, you are asked for personal information
such as your name, address, phone number, e-mail address,
a password that you select, and optionally, your interests.
Your registration information may be used to help
make your online shopping quicker and easier. When
you register you will have the opportunity to sign
up for buying & marketing information from Solsons
USA Inc. |
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Pictures, Features
and Specifications |
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SolsonsUSA.com
has made every effort to provide accurate pictures,
features, and specifications for your information.
We do not, however, imply or express a warranty that
the products are exactly as depicted and photos within
our site. We do reserve the right to make changes
in design, appearance, and construction of any and
all products listed herein without incurring any obligation
in making such changes in products previously sold
or transferred. Solsons USA Inc., reserves the right
to discontinue the availability of any products at
such time as such action is considered necessary. |
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Contests, Questions
or Surveys |
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When you ask a
question, participate in a survey or enter a contest
or sweepstakes on this website or any sponsored event
through our Sites, we may collect your name, address,
phone number and e-mail address. We use this information
to administer your participation in a contest or sweepstakes.
At the time you are entering a contest or sweepstakes,
we may ask your permission to send you future marketing
information from Solsons USA Inc. |
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Your Suggestions
& Feedback |
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We use your feedback,
suggestions, survey information and comments solely
to monitor and/or improve the use and features of
our Sites and our product and service offerings. |
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The Information
We Collect |
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This notice applies
to all information collected or submitted on the Solsons
USA Inc. web site. On some pages, you can order products,
make requests. The types of personal information collected
at these pages are;
Name in Full
Permanent Address
Shipping Address
E-Mail Address
Website Address
Phone Number
Fax Number
Credit/Debit Card Information
( Collected by PayPal for payment transaction )
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The Way We
Use Information |
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We use the information
you provide about yourself when placing an order only
to complete that order. We do not share this information
with outside parties.
We use return e-mail addresses to answer the e-mail
we receive. Such addresses are not used for any other
purpose and are not shared with outside parties.
You can register with our Web site if you would like
to receive updates on our new products and services.
Information you submit on our Web site will not be
used for this purpose unless you fill out the registration
form.
Finally, we never use or share the personally identifiable
information provided to us online in ways unrelated
to the ones described above.
We may also send you mail, email or call you with
information about our product and service offerings
if you have provided us with your name and address,
email address or phone numbers during any communication.
If you would like to stop receiving such promotional
information from Solsons USA Inc., please send us
an email (unsubscribe@solsonsusa.com)
with Subject heading: “Unsubscribe”
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Access to Personal
Information |
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You may request
access to the personal information that we have about
you. As a registered user with our Sites, you can
access your profile information at any time by: |
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Clicking on the "Login" button under
“My Account” Tab on the “Customer
Care” Menu |
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Clicking
on the "Login" button on the top of
any page. |
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Security of
Personal Information |
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We will maintain
the confidentiality of all personal information collected
on our Sites and will only disclose such information
to employees and Service Providers who require such
information for the purposes described in this policy.
We maintain administrative, technical and physical
safeguards to protect against unauthorized access,
use, modification and disclosure of personal information
in our custody and control. |
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| Security Measures
on Our Sites |
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Our Commitment to Data Security |
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To prevent unauthorized
access, maintain data accuracy, and ensure the correct
use of information, we have put in place appropriate
physical, electronic, and managerial procedures to
safeguard and secure the information we collect online. |
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Secure Shopping |
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When you place
orders on our Sites, all of your order information,
including your card number and delivery address, is
transmitted through the Internet using Secure Sockets
Layer (SSL) technology. SSL technology causes your
browser to encrypt your order information before transmitting
it to our secure server. SSL technology, an industry
standard, is designed to prevent someone other than
operators of our sites from capturing and viewing
your personal information. |
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Passwords |
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To provide you
with an increased level of security, online access
to your personal information is protected with a password
you select. We strongly recommend that you do not
disclose your password to anyone. Solsons USA, Inc.
& its employees will never ask you for your password
in any unsolicited communication including unsolicited
correspondence such as letters, phone calls or e-mail
messages. |
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Credit Card Security |
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An SSL (Secure
Sockets Layer) is in use during Checkout. SSL provides128
bit encryption method which provides the most secure
form of encryption for online trading. Details are
only decrypted after they reach our computer. They
are not held in clear text on any website.
All online transactions that are processed on a secure
server will always displays the golden
padlock (bottom right hand corner of your
computer screen). Also, if you look carefully at the
address bar you will see https:// the 's' denotes
a secure server is in use.
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Warning and Liabilities |
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IMPORTANT! Before
using any Solsons USA Inc. Tools, read and understand
all direction, instructions, safety data, warnings
and cautions for that particular product mentioned
on the packaging / website. Failure to do so may result
in injury, bodily harm, and/or property damage. Always
wear safety goggles. Use Tool for which it was intended,
do not modify the original design. Use great care
when choosing the right tool for the right job. Always
use with care and keep tools away from children. Always
keep your tool clean, inspect it before using and
replace it when worn. Although we have provided some
caution information on our site and its package as
a convenience to our customers, no warranty, express
or implied, is made that all necessary and required
caution information has been disclosed regarding the
products on our site. In addition, Solsons USA Inc.
cannot accept responsibility for the results of using
tools which have been abused, badly worn, used incorrectly,
modified from the original design, improperly repaired
or lack of maintenance. As part of the warranty, we
undertake to repair / replace the product for any
manufacturing defect and shall, under no circumstances,
be liable for any consequential, indirect, special,
punitive or incidental damages or loss of profits.
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Copyright |
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All content included
on this site, such as text, graphics, logos, button
icons, images, audio clips, and software, is the property
of Solsons USA Inc. and protected by international
copyright laws. The compilation (meaning the collection,
arrangement, and assembly) of all content on this
site is the exclusive property of Solsons USA Inc.
All software used on this site is the property of
Solsons USA Inc. or its software suppliers and protected
by U.S. and international copyright laws. The content
and software on this site may be used as a shopping,
selling, and marketing resource. Any other use, including
the reproduction, modification, distribution, transmission,
republication, display, or performance, of the content
on this site is strictly prohibited. |
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How to Contact Us |
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We want to assure
you that Solsons USA Inc. is dedicated to protecting
your privacy.
You can contact us or otherwise communicate your privacy
concerns by:
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 International
Awards |
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Customer Satisfaction |
ISO
9001:2000 Certified
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